COVID19 HEALTH AND SAFETY GUIDELINES
Our first week update
Our doors (and windows) have been wide open for a week now so we wanted to get in touch and let you know how it has been.
I would like to say welcome back to our members who have paid us a visit and a big thank you for abiding by all the new rules and adapting to the various policies we now have in place.
The main question that has been asked over the last week is “how many people are allowed in the gym at once?” The offical answer to this question based on government guidlines for the square footage of Genesis is 32, however in pre-lockdown before COVID19 took its grip Genesis would never reach this number even with a full Spin class of 14 people. With this information in mind we feel that a safe and acceptable Genesis capacity would be 20 people including class attendees.
With the new track and trace sign-in system at the gym we can easily keep tabs on the hour by hour gym usage. If we see the numbers creep up towards 20 we will post an update on our social media platforms to let you know the gym is experiencing a busy period. Since opening on the 25th July our maxium visitors at any one time has been 5 but averaging around 3 people per hour.
Weather permitting all of our Personal Training sessions have and will be conducted outside, meaning more free space and equipment in the gym for free-for-all users.
Generally speaking the gym at Genesis follows a very similar pattern on a daily basis in terms of peak and off-peak times. During the summer months when there is no school, the gym remains very quiet throughout the day with an average hourly use of 3 people.
When school term starts again we tend to see 8am-11am busy with an average of 10-12 people per hour, then between 11am-4pm the gym goes quiet with an average of 3-8 people per hour before it picks up again 4pm-7pm with an average of 12-15 people per hour.
With our fitness class timetable reduced in size and capacity we think we have created a balance to allow both gym members and class users to make the most of the space we have whilst remaining safe for everyone.
We know that we need to be adaptable and our policies and new systems will be assesed on a regualr basis. Tightened if neccessary or relaxed alongside government guidlines if possible.
If you have visited the gym in our first week back and have any comments to make please do not hesitate to get in touch. Similarly if you enjoyed your visit and felt safe whilst exercising please leave us some feedback on our Facebook page.
Thank you for your continued support.
Stay Safe, Stay Active.
Team Genesis
GENESIS GYM RE-OPENING SATURDAY 25TH JULY
The day is finally here. The news we have all been waiting for. The gym is officially allowed to open on the 25th July 2020.
We have been hard at work getting everything ready so we can open our doors to you, whilst keeping everyone safe in doing so.
As with most things in todays world there are a lot of changes we have had to implement and certain things will become the new “NORMAL”
Please make sure you read all the details in this email before coming to the gym so you are up to speed on our new policies.
Firstly due to our outdoor exercise area the carpark capacity has been reduced. There are now only 9 available spaces. We ask that wherever possible you walk, cycle or be dropped off at the gym instead of driving.
There are no changing room or shower facilities available so please come dressed in appropriate sports wear. There are no lockers available for storing personal items. The toilets are in use but for one person at a time only. The female changing rooms have a one way system in operation so please stick to that. Our water machines are also not in use to please bring a pre-filled bottle.
Upon arrival at the gym please form a queue in the carpark abiding by the 2m social distancing guidelines. Entering reception one person at a time you will be required to firstly sanitize your hands and secondly sign your name in the track and trace record. Once you have done both of these you can enter the gym following the one way system up the stairs and into the gym areas. The doors are all labelled with entry or exit and the floors have arrow stickers which must be obeyed at all times.
During use of the gym please be vigilant and responsible for your own personal hygeine and for the hygeine of the equipment you use. There are an abundance of spray bottles and paper roll located all around the gym for you to clean any used equipment. This will include: cardio machines, resistance machines and hand held kit such as dumbbells, swiss balls and gym mats. The staff will take care of communal gym areas such as hand rails and door handles on a very regular basis.
In terms of the gym diary and personal training sessions we are starting with a slightly reduced staff level to allow us to build up gradually. If you wish to book a personal training session please speak to a member of staff during a visit to the gym.
With regards to our fitness class timetable we are starting with a reduced offering. Some of our classes will not be returning right now. Spin classes will return with a limited capacity of 6 bikes only. Because of the capacity reduction we have decided to implement a few rules to start with to try and be fair and accessbile to a wider range of our members.Spin classes will only be available to exisiting gym members and not on a pay as you go basis. Gym members will be limited to one spin class per week to start with, in the hope this can be adapted if the guidlines change.The class sign up system will remain the same as pre-lockdown. Sign up on the boards outside of the studio. All exisitng class sign up rules apply.
As with everything in the world right now, things are changing on a very regular basis. With this in mind we ask for your patience on your return to the gym. We want to abide by all of the government guidlines to make sure our members and our staff are as safe as possible. If you think something is not in order please let us know as soon as you can and we can work on a solution. We plan to adapt our policies frequently so that we stay up to date with any guidelines we receive.
We can’t wait to have you all back.
TEAM GENESIS
Membership Fees
I hope you are safe and well and keeping up with regular exercise during these unprecedented times.
I wanted to give you an update on where you stand in terms of your membership fees. Many of you will by now, have had a phone call from one of the Genesis Team to make sure you are well and to answer any questions you may have.If you haven’t received a call yet, please be patient we are working through a very long list.
I would like to give a massive thank you for all the messages of support for Genesis we have received from our amazing clients, it really shows us how much of a community we are and it pushes us to continue to deliver our service to you.
In my previous email I mentioned that as a member focussed gym and we rely on our membership fees to keep going. The chancellor has laid out plans for businesses, to support its staff which is fantastic and means once we are able to safely re-open, we anticipate to start up exactly where we left off.
Excluding the cost of staff there are still financial commitments the gym has, to keep it running. This is why we have asked that if you are in a position to keep your membership going through this time of closure it will help us, as a small local independent business. We also see it as a vote of confidence and confirmation in you returning to the gym as soon as we are open.
Any fees paid to Genesis during the current closure will be reimbursed in various forms, this means if you are on;
A Course – You can come and pick up where you left off.
Year in advance membership – Your renewal date will be pushed back by the length of the closure.
Standing order membership – When you return to Genesis you will be offered extra Personal Training sessions or the chance to bring a friend or family member to the gym for a free membership period.
A Course – You can come and pick up where you left off.
Year in advance membership – Your renewal date will be pushed back by the length of the closure.
Standing order membership – When you return to Genesis you will be offered extra Personal Training sessions or the chance to bring a friend or family member to the gym for a free membership period.
In terms of continuing to exercise please make sure you are following our Facebook page https://en-gb.facebook.com/genesislifestylebath where some of our instructors are posting regular video workout ideas as well as some of their classes being LIVE streamed from their homes.If you have any questions regarding any of the information in the email or would like to discuss your membership payment please get in touch by phone or email, 01225 481234 or info@genesisbath.co.uk. If you call please leave a message as we are checking the phone every other day.
Stay Safe, stay healthy, stay active.
Martin & The Genesis Team